Privacy Policy
Privacy Policy
Table of contents
1. Access data and hosting
2. Data processing for contract processing and contact
2.1 Data processing for contract execution
2.2 Customer account
2.3 Contact
3. Data processing for the purpose of shipping
Data transfer to shipping service providers for the purpose of shipping notification
4. Data processing for payment processing
4.1 Data processing for transaction processing
4.2 Data processing for the purpose of fraud prevention and optimizing our payment processes
4.3 Identity and credit check when selecting Klarna payment services
4.4 Identity and credit check when selecting purchase on account via PayOne
4.5 Identity and credit check when selecting purchase on account via PayPal and Ratepay
5. Advertising by email
5.1 E-mail newsletter with registration and newsletter tracking
5.2 Newsletter distribution
6. Cookies and other technologies
6.1 General information
6.2 Use of Usercentrics Consent Management Platform to manage consents
6.3 Information on third country transfers (data transfer to third countries)
7. Use of cookies and other technologies
Use of Facebook services
8. Integration of the Trusted Shops Trustbadge/other widgets
8.1 Data processing when integrating the Trustbadge/other widgets
8.2 Data processing after order completion
9. Social Media
9.1 Social buttons from Facebook (by Meta), X (formerly: Twitter), Instagram (by Meta), Whatsapp
9.2 Our online presence on Facebook (by Meta), Instagram (by Meta)
10. Contact options and your rights
10.1 Your rights
10.2 Contact options
The person responsible for data processing is: HVB Entertainment GmbH Tübingerstrasse 12-16 Stuttgart Email: info@hvb-entertainment.com
Phone: 01703554230
We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.
1. Access data and hosting
You can visit our website without providing any personal information. Each time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to safeguard our legitimate interests in the correct presentation of our offering, which prevail within the framework of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR.
All access data will be deleted no later than seven days after your visit to the site.
2. Data processing for contract processing and contact
2.1 Data processing for contract execution
For the purpose of contract processing (including inquiries regarding and processing of any existing warranty and performance claims as well as any statutory updating obligations) in accordance with Art. 6 (1) (b) GDPR, we collect personal data when you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, since in these cases we absolutely need the data to process the contract and without it we cannot ship the order. Which data is collected can be seen from the respective input forms. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After the contract has been fully processed, your data will be restricted for further processing and deleted after the expiry of the retention periods under tax and commercial law in accordance with Art. 6 (1) (c) GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.
2.2 Customer account
We collect personal data when you voluntarily provide it to us when opening a customer account. Mandatory fields are marked as such because in these cases we absolutely need the data to open the customer account and without it you cannot complete the account opening. Which data is collected can be seen from the respective input forms. We use the data you provide to process the contract and handle your inquiries in accordance with Art. 6 (1) (b) GDPR. You can delete your customer account at any time and can do so either by sending a message to the contact option described in this data protection declaration or via a function provided for this purpose in the customer account. After your customer account has been deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we inform you in this declaration.
2.3 Contact
As part of customer communication, we collect personal data in order to process your inquiries in accordance with Art. 6 (1) (b) GDPR if you voluntarily provide it to us when contacting us (e.g. via contact form, live chat tool or email). Mandatory fields are marked as such because in these cases we absolutely need the data to process your contact. The data collected can be seen from the respective input forms. Once your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we inform you in this declaration.
3. Data processing for the purpose of shipping
To fulfill the contract in accordance with Art. 6 (1) (b) GDPR, we will pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact options described in this privacy policy.
The same applies to the transfer of data to our manufacturers or wholesalers in cases where they handle shipping for us (drop shipment). These are considered shipping service providers within the meaning of this privacy policy.
Data transfer to shipping service providers for the purpose of shipping notification
If you have given us your express consent to do so during or after your order, we will pass on your email address and telephone number to the selected shipping service provider in accordance with Art. 6 (1) (a) GDPR so that they can contact you before delivery for the purpose of notifying you of or coordinating delivery. You can revoke your consent at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
General Logistics Systems Germany GmbH & Co. OHGGLS Germany-Straße 1 - 7DE-36286 NeuensteinGermany
United Parcel Service Deutschland S.à rl & Co. OHGGörlitzer Straße 141460 NeussGermany
DHL Paket GmbHSträßchensweg 1053113 BonnGermany
DPD Deutschland GmbH Wailandtstraße 16 3741 Aschaffenburg Germany
4. Data processing for payment processing
When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.
4.1 Data processing for transaction processing
Depending on the payment method selected, we will pass on the data required to process the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves to fulfill the contract in accordance with Art. 6 (1) (b) GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies. If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact options described in this data protection declaration.
4.2 Data processing for the purpose of fraud prevention and optimizing our payment processes
If necessary, we will provide our service providers with additional data, which they will use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and optimizing our payment processes (e.g., invoicing, processing disputed payments, accounting support). Pursuant to Art. 6 (1) (f) GDPR, this serves to safeguard our legitimate interests in protecting ourselves against fraud and in efficient payment management, which prevail within the framework of a balancing of interests.
4.3 Identity and credit check when selecting Klarna payment services
Klarna direct debit, purchase on account via Klarna, Klarna installment purchaseIf you decide to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Art. 6 (1) (a) GDPR that we may transmit the data necessary for processing the payment and for an identity and credit check to Klarna. In Germany, the credit agencies named in Klarna's privacy policy may be used for the identity and credit check. Klarna uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option named in this privacy policy. This may mean that we can no longer offer you certain payment options. You can also revoke your consent to this use of personal data at any time, including by contacting Klarna.
4.4 Identity and credit check when selecting purchase on account via PayOne
If you choose to pay by invoice (offered by PayOne GmbH, Lyoner Str. 9, 60528 Frankfurt a. M., Germany (hereinafter PayOne)), we ask for your consent in accordance with Art. 6 (1) (a) GDPR that we may transmit the data necessary for processing the payment and for an identity and credit check to PayOne. In Germany, the credit agencies named in PayOne's privacy policy may be used for identity and credit checks. PayOne uses the information received about the statistical probability of a payment default to make a considered decision about establishing, implementing, or terminating the contractual relationship. You can revoke your consent at any time by sending a message to the contact option named in this privacy policy. This may mean that we can no longer offer you certain payment options.
4.5 Identity and credit check when selecting purchase on account via PayPal and Ratepay
If you choose to pay by invoice (offered by Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter Ratepay) and PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, 2449 Luxembourg (hereinafter PayPal)), we ask for your consent in accordance with Art. 6 (1) (a) GDPR that we may transmit the data necessary for processing the payment and for an identity and credit check to Ratepay. In Germany, the credit agencies named in Ratepay’s privacy policy may be used for identity and credit checks. Ratepay uses the information received about the statistical probability of a payment default to make a considered decision about establishing, implementing or terminating the contractual relationship. You can revoke your consent at any time by sending a message to the contact option named in this privacy policy. This may mean that we can no longer offer you certain payment options. Additional information on PayPal’s data protection policy can be found here.
5. Advertising by email
5.1 E-mail newsletter with registration and newsletter tracking
If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 (1) (a) GDPR.
You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or via a link provided for this purpose in the newsletter.
After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.
We would like to point out that we evaluate your user behavior when sending the newsletter. For this purpose, we also analyze your use of our newsletter by measuring, storing and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”). For this evaluation, the emails sent contain single-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we link in particular the following “newsletter data”: the page from which the page was requested (so-called referrer URL), the date and time of the call, the description of the type of web browser used, the IP address of the requesting computer, the email address, the date and time of registration and confirmation and the single-pixel technologies with your email address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID. If you do not wish to be tracked by the newsletter, you can unsubscribe from the newsletter at any time as described above. The information will be stored for as long as you are subscribed to the newsletter.
5.2 Newsletter distribution
The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our collaboration with them, please contact us using the contact options described in this privacy policy.
Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: United Kingdom.
Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA, United Kingdom. The adequacy decision for the USA applies as the basis for transfers to third countries, provided the respective service provider is certified. Certification is available. Our service providers are located and/or use servers in the following countries: Australia. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: European Commission standard data protection clauses.
6. Cookies and other technologies
6.1 General information
In order to make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). Protection of privacy on end devices When you use our online offering, we use absolutely necessary technologies in order to be able to provide the expressly requested telemedia service. The storage of information on your device or access to information that is already stored on your device does not require your consent.
For functions that are not absolutely necessary, the storage of information on your device or access to information already stored on your device requires your consent. Please note that if you do not grant your consent, parts of the website may not be fully usable. Your consent, if granted, will remain in effect until you adjust or reset the relevant settings on your device.
Possible downstream data processing through cookies and other technologies We use technologies that are absolutely necessary for the use of certain functions of our website (e.g., shopping cart function). These technologies collect and process IP addresses, the time of visits, device and browser information, and information about your use of our website (e.g., information about the contents of your shopping cart). Within the framework of a balancing of interests, this serves the overriding legitimate interest in an optimized presentation of our offering in accordance with Art. 6 (1) (f) GDPR.
We also use technologies to fulfill the legal obligations to which we are subject (e.g., to be able to prove consent to the processing of your personal data), as well as for web analytics and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.
We may also use technologies that are not individually listed in this privacy policy. Further information about these technologies, including the respective legal basis for data processing, can be found on the Usercentrics platform.
You can access this by clicking on the fingerprint button in the bottom right or left corner of the page.
Cookie Settings You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
If you have consented to the use of the technologies in accordance with Art. 6 (1) (a) GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.
Alternatively, you can click the fingerprint button in the lower right or left corner of the page. If you do not accept cookies, the functionality of our website may be limited.
6.2 Use of Usercentrics Consent Management Platform to manage consents
We use the Usercentrics Consent Management Platform (“Usercentrics”) on our website to inform you about the cookies and other technologies we use on our website, as well as to obtain, manage and document your legally required consent to the processing of your personal data by these technologies. This is necessary according to Art. 6 (1) (c) GDPR to fulfill our legal obligation pursuant to Art. 7 (1) GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. Usercentrics is an offering from Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usercentrics web server saves a so-called server log file, which also contains your anonymized IP address, the date and time of the visit, device and browser information and information about your consent behavior. Your data will be deleted after three years unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR, or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this statement. Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA. The adequacy decision for the USA serves as the basis for transfers to third countries, provided the respective service provider is certified. Certification is available.
6.3 Information on third country transfers (data transfer to third countries)
We use technologies from service providers on our website whose headquarters and/or server locations may be located in third countries outside the EU or the EEA. If there is no adequacy decision from the EU Commission for this country, an adequate level of data protection must be ensured by means of other suitable guarantees. Suitable guarantees in the form of contractually agreed standard contractual clauses from the EU Commission or binding internal data protection rules (Binding Corporate Rules) are generally possible, but require prior review by the contracting parties to determine whether an adequate level of protection can be guaranteed. According to the case law of the European Court of Justice, it may be necessary to take additional protective measures for this purpose. We have generally agreed the standard data protection clauses issued by the EU Commission with the technology providers we use who process personal data in a third country. Where possible, we also agree additional guarantees to ensure that adequate data protection is guaranteed in third countries without an adequacy decision. Notwithstanding this, it may happen that, despite all contractual and technical measures, the level of data protection in the third country does not correspond to that of the EU. In these cases, we will ask you, if necessary, as part of the cookie consent, for your consent in accordance with Art. 49 (1) (a) GDPR to the transfer of your personal data to a third country. In particular, there is a risk that local authorities in the third country may not be granted sufficiently restricted access rights to your personal data from a European data protection perspective, that we as the data exporter or you as the data subject may not notice this and/or that you may not have adequate legal remedies available to prevent this and/or take action against such access. The following countries in particular are currently considered third countries without an adequacy decision from the EU Commission (example list): China Russia Taiwan You can find out which third countries we transfer data to in the data protection information for the tool and/or service we use for consent management/Consent Manager Platform (CMP).
7. Use of cookies and other technologies
We use the following cookies and other third-party technologies on our website. Unless otherwise stated for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 (1) (a) GDPR. Once the purpose no longer applies and we no longer use the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your options for revoking your consent can be found in the "Cookies and other technologies" section. Further information, including the basis of our cooperation with the individual providers, can be found for the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact options described in this privacy policy.
Use of Facebook services
Use of Facebook Pixel
We use the Facebook Pixel as part of the technologies described below from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Facebook (by Meta)" or "Meta Platforms Ireland"). With the Facebook Pixel, data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) is automatically collected and stored. This data is used to create user profiles using pseudonyms.
In the context of the so-called extended data matching, information that can be used to identify individuals (e.g. names, email addresses and telephone numbers) is also collected and stored in hashed form for matching purposes.
For this purpose, when you visit our website, the Facebook Pixel automatically sets a cookie which, using a pseudonymous cookie ID, enables your browser to be recognized when you visit other websites. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website activity, in particular personalized and group-based advertising. The information automatically collected by Facebook (by Meta) technologies about your use of our website is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. Further information about data processing by Facebook can be found in the Facebook (by Meta) privacy policy. Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification is available. Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, and Mexico. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: European Commission standard data protection clauses.
Facebook Ads (Ads Manager)
We advertise this website on Facebook (by Meta) and other platforms using Facebook Ads. We determine the parameters of each advertising campaign. Facebook (by Meta) is responsible for the precise implementation, in particular the decision on how to place ads for individual users. Unless otherwise stated for the individual technologies, data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Joint controllership is limited to the collection of data and its transmission to Meta Platforms Ireland. This does not include subsequent data processing by Meta Platforms Ireland.
Based on the statistics on visitor activities on our website created via Facebook Pixel, we operate group-based advertising on Facebook (by Meta) via Facebook Custom Audience by determining the characteristics of the respective target group.
Within the scope of the extended data comparison (see above) that takes place to determine the respective target group, Facebook (by Meta) acts as our processor.
Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing.
We use Facebook Pixel Conversions to measure your subsequent usage behavior for web analysis and event tracking if you have accessed our website via a Facebook Ads advertisement. Data processing is based on a contract processing agreement with Facebook (by Meta).
8. Integration of the Trusted Shops Trustbadge/other widgets
Trusted Shops widgets are integrated into this website to display Trusted Shops services (e.g. seal of approval, collected reviews) and to offer Trusted Shops products to buyers after an order.
This serves to safeguard our legitimate interests, which prevail within the context of a balancing of interests, in optimal marketing by enabling secure shopping in accordance with Art. 6 (1) (f) GDPR. The Trustbadge and the services advertised with it are offered by Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with whom we are jointly responsible for data protection pursuant to Art. 26 GDPR. Within the scope of this data protection notice, we inform you below about the essential contractual content in accordance with Art. 26 (2) GDPR.
Within the framework of the joint controllership that exists between us and Trusted Shops SE, please contact Trusted Shops with any data protection questions or to assert your rights using the contact options provided in the data protection information. Regardless of this, you can always contact the controller of your choice. Your inquiry will then be forwarded to the other controller for response, if necessary.
8.1 Data processing when integrating the Trustbadge/other widgets
The Trustbadge is provided by a US CDN (Content Delivery Network) provider. An appropriate level of data protection is ensured by an adequacy decision of the EU Commission, which is available for the US here. Service providers used in the US are generally certified under the EU-US Data Privacy Framework (DPF). Further information is available here. If service providers used are not certified under the DPF, standard contractual clauses have been concluded as an appropriate safeguard.
When you access the Trustbadge, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. The IP address is anonymized immediately after collection so that the stored data cannot be assigned to you personally. The anonymized data is used primarily for statistical purposes and error analysis.
8.2 Data processing after order completion
After the order has been completed, the Trustbadge accesses the order information stored on your device (order total, order number, and any products purchased) and your email address. This is necessary in order to be able to offer you Trusted Shops Services and, if necessary, to have your order automatically secured. For this purpose, your email address, hashed using a cryptographic one-way function, is transmitted to Trusted Shops. The legal basis is Art. 6 (1) (f) GDPR. This serves to check whether you are already registered for services with Trusted Shops and is therefore necessary to fulfill our and Trusted Shops' overriding legitimate interests in providing the buyer protection linked to the specific order and the transactional evaluation services in accordance with Art. 6 (1) (f) GDPR. If this is the case, further processing will take place in accordance with the contractual agreement concluded between you and Trusted Shops. If you are not yet registered for the services, you will then be given the opportunity to do so for the first time. Further processing after registration is also governed by the contractual agreement with Trusted Shops. If you do not register, all transmitted data will be automatically deleted by Trusted Shops, and personal reference will no longer be possible.
Trusted Shops uses service providers in the areas of hosting, monitoring, and logging. The legal basis is Art. 6 (1) (f) GDPR for the purpose of ensuring uninterrupted operation. Processing may take place in third countries (USA, Great Britain, and Israel). An appropriate level of data protection is ensured by an adequacy decision of the EU Commission, which is available for the USA here, for the Great Britain here, and for Israel here. Service providers from the USA are generally certified under the EU-US Data Privacy Framework (DPF). Further information can be found here. If service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
9. Social Media
9.1 Social buttons from Facebook (by Meta), X (formerly: Twitter), Instagram (by Meta), Whatsapp
Our website uses social buttons from social networks. These are simply embedded in the page as HTML links, so no connection is established with the servers of the respective provider when you visit our website. Clicking on one of the buttons opens the website of the respective social network in a new browser window. There you can, for example, click the Like or Share button.
9.2 Our online presence on Facebook (by Meta), Instagram (by Meta)
If you have given your consent to this in accordance with Art. 6 (1) (a) GDPR to the respective social media operator, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which user profiles will be created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your related rights and setting options to protect your privacy, can be found in the data protection information of the providers linked below. If you still need help in this regard, you can contact us.
Facebook (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Data processing when you visit a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here. Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification is available. Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, and Mexico. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: European Commission Standard Data Protection Clauses.
Instagram (by Meta) is provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA and stored there. Data processing when you visit an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here. Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification is available. Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, and Mexico. There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: European Commission Standard Data Protection Clauses.
10. Contact options and your rights
10.1 Your rights
As a data subject, you have the following rights: pursuant to Art. 15 GDPR, you have the right to request information about your personal data processed by us to the extent specified therein; pursuant to Art. 16 GDPR, you have the right to immediately request the rectification of incorrect or incomplete personal data stored by us; pursuant to Art. 17 GDPR, you have the right to request the erasure of your personal data stored by us, unless further processing is necessary to exercise the right to freedom of expression and information; to fulfill a legal obligation; for reasons of public interest or to assert, exercise or defend legal claims; pursuant to Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data if you contest the accuracy of the data; the processing is unlawful but you refuse to erase it; we no longer need the data but you need it to assert, exercise or defend legal claims or you have objected to the processing pursuant to Art. 21 GDPR; Pursuant to Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common, and machine-readable format or to request that it be transferred to another controller; Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
Right of objection If we process personal data as explained above to protect our legitimate interests, which override our interests in a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation. After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. This does not apply if the processing is carried out for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.
10.2 Contact options
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.